Senior Technical Lead - Cloud, Security & Strategy
centretechnologies
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Job summary
Centre Technologies is seeking an experienced Technical Lead to serve as the senior technical resource within our client-facing service delivery teams. You will resolve complex issues, provide strategic guidance, and elevate the technical capabilities of the team while mentoring other engineers.
The role focuses on driving reliability, security, and performance across customer environments, working with Service Delivery Managers, vCIOs, and consultants to influence technology decisions and
Qualifications
- 6+ years of progressive IT infrastructure or managed services experience.
- Experience supporting multiple customer environments simultaneously.
- Advanced troubleshooting experience across Microsoft, cloud, networking, and security platforms.
- Strong customer-facing communication skills.
- Proven ability to explain technical concepts to non-technical audiences.
- Experience providing technical leadership without direct management responsibilities.
Responsibilities
- Technical Escalation Leadership: serve as highest-level escalation resource and own issues through resolution.
- Customer Environment Ownership: develop deep knowledge of customer environments and identify improvement opportunities.
- Strategic Technology Guidance: partner with vCIOs and Service Delivery Managers on roadmaps and remediation priorities.
- Team Development & Technical Influence: mentor consultants and promote technical excellence across the team.
- Operational Excellence: maintain thorough documentation and support process improvements.
Skills
Tools
Job description
Centre Technologies is seeking an experienced Technical Lead to serve as the senior technical resource within our client-facing service delivery teams. You will resolve complex issues, provide strategic guidance, and elevate the technical capabilities of the team while mentoring other engineers.
The role focuses on driving reliability, security, and performance across customer environments, working with Service Delivery Managers, vCIOs, and consultants to influence technology decisions and
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