Hybrid NYC Senior Cloud and Systems Engineer

ECI; New York (NY); Hybrid; USD 117,000 - 143,000; Full time

Benefits offered by this job

Flexible PTO

Health benefits

Life insurance

Pet insurance

401K

Job summary

ECI in Midtown Manhattan is seeking a Senior Systems Engineer to join our technical delivery team, working with CTMs and engineers to drive technology programs including Cloud implementation and networking for a defined client portfolio.

You will manage advanced cloud infrastructures (Microsoft 365/Azure, AWS, GCP), enterprise mail and security systems, and network devices, while leading small projects and maintaining runbooks and SOPs for ongoing operations.

Qualifications

• Bachelor’s degree in an Information Technology related field or a minimum of 6+ years of experience in a technology administration role.
• Advanced knowledge of Microsoft Operating Systems such as Windows Server and Windows 11.
• Experience with public cloud platforms focusing on Microsoft 365 and Azure (Azure AD, Exchange Online, SharePoint Online, OneDrive, Teams, Intune).
• Experience in administration of e-mail platforms and security integrations such as Exchange Online.
• Experience in virtualization administration (VMware vSphere, Hyper-V).
• Hands-on experience deploying and managing routing, switching, wireless, and security appliances (Cisco, Palo Alto, Meraki).
• Proficient in incident response during security events and disaster recovery planning.

Responsibilities

• Collaborate with Client Technology Management and other teams as a tier 3 escalation point.
• Provide advanced support of cloud infrastructures (M365/Azure, AWS, GCP)
• Implement and manage enterprise mail platforms and security systems (Exchange, Google Workspace, Proofpoint, Mimecast).
• Execute network tasks including VLAN changes, ACL updates, and port reconfigurations.
• Lead root-cause analysis to deliver long-term fixes.
• Document processes, runbooks, and SOPs for internal knowledge base.
• Audit client environments and provide technical recommendations.
• Apply best-practice configurations to security platforms (Azure AD CA, DUO MFA, Cloudflare, iBoss).
• Provide high-level information security guidance on password hygiene and MFA.
• Perform system maintenance and vulnerability remediation.
• Manage Active Directory and Group Policy, software deployments, and certificate management.
• Interface with RMM, MDM/MAM, and security tools.
• Collaborate across teams to ensure successful project delivery.

Skills

Microsoft Windows

Azure/M365

Email security

Virtualization

Networking

Incident response

Active Directory

Education

Bachelor’s degree or 6+ years experience

IT related field

Tools

Cisco equipment

Palo Alto Networks

Meraki

RMM tools

Exchange Online

Job description

ECI in Midtown Manhattan is seeking a Senior Systems Engineer to join our technical delivery team, working with CTMs and engineers to drive technology programs including Cloud implementation and networking for a defined client portfolio.

You will manage advanced cloud infrastructures (Microsoft 365/Azure, AWS, GCP), enterprise mail and security systems, and network devices, while leading small projects and maintaining runbooks and SOPs for ongoing operations.