Senior Client Success Strategist

Storable

East Windsor Hill (CT)

Presencial

USD 120.000 - 140.000

Jornada completa

Hace 8 días

Una candidatura completa en un minuto

Currículum y carta de presentación personalizados, listos para enviar.

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Ventajas ofrecidas por este puesto de trabajo

Health coverage

401(k) match

HSA contribution

Flexible vacation policy

Parental leave

Descripción de la vacante

Storable is seeking a Senior Client Success Manager to drive adoption, retention and client satisfaction across our storage‑industry clients. You will lead onboarding, configure accounts with Implementation, and ensure value realization with strategic account plans.

The role requires translating client needs into actionable product improvements and maintaining strong executive visibility. You will collaborate with product, engineering, and cross‑functional teams to optimize client outcomes,

Formación

7+ years of experience in client success, account management, or related roles within SaaS storage industries.
Experience with SaaS storage solutions and operational reporting improvements.
Travel to client sites as needed.

Responsabilidades

Manage relationships with key Clients to drive product adoption, renewals and satisfaction.
Collaborate on onboarding plans tailored to each client.
Set up and configure customer accounts with accuracy with Implementation.
Strategize with clients to align with business goals and customize accounts.
Provide executive visibility into business results and initiatives.
Translate client feedback into actionable product requirements with teams.
Track client interactions and progress using CRM tools.