Senior Client Success & Revenue Strategist Remote

Advance Local; Woodbridge Township (NJ); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Paid time off

Job summary

Advance Local is seeking a Senior Client Success Manager for a remote-based role within the United States. You will own a portfolio of accounts end to end, translate attribution data into ROI-driven recommendations, and partner with product and data teams to improve dashboards and reporting.

The ideal candidate has 7+ years in client success or marketing analytics, strong GA4 expertise, and the ability to turn complex performance data into compelling client narratives while guiding budget growth

Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• Minimum 7 years in client success, account management, or marketing analytics.
• Strong command of attribution models and cross-channel campaign reporting, with working fluency in GA4.
• Technical aptitude to diagnose tracking (GTM, CAPI), ad feed, and PMS integration issues and write clear escalations to engineering.
• Experience with Google Ads/PPC and familiarity with SEM and multi-channel tracking.
• Proven ability to grow client budgets by earning trust with verified data, including when a month is soft.
• Executive presence with excellent communication skills for business owner, GM, and ops leadership conversations.
• Process-oriented with experience creating playbooks, templates, or scalable client programs.
• Comfortable using AI tools to analyze data and draft client narratives, with the judgment to verify and refine the output.
• Strong presentation skills

Responsibilities

• Lead the conversation with clients through onboarding, monthly calls, and monthly business reviews.
• Reconcile BookingsCloud attribution with PMS, Meta, and GA4 data, and translate it into ROI-focused recommendations.
• Create client-facing report packs (Page engagement, booking windows, same-store velocity vs. prior year, revenue, gross and net ROAS). Flag soft months and rising cancellations plainly.
• Identify and recommend opportunities to earn budget increases through verified results, refine property prioritization, and align spend to each portfolio’s booking seasonality.
• Own the revenue strategy for each account by building annual demand plans from the client’s own PMS history, and frame budget conversations around demand the client already owns.
• Lead retention and escalation conversations, including pause requests and off-season budget reductions, in partnership with billing and leadership.
• Refine and implement the 90-day client success playbook across your accounts.
• Document client success stories and share best practices with the team.
• Develop repeatable templates and reporting frameworks that scale.
• Partner with product and data teams to improve dashboards, attribution models, and reporting.
• Own technical triage end to end with product and engineering: tracking and GTM issues, ad feed and catalog mismatches, and PMS integration discrepancies.
• Provide actionable client feedback as we expand into new channels and products, including Google search and owner acquisition.
• Support marketing and sales with referrals, case study development, and client expansion opportunities.

Skills

GA4 fluency

Attribution modeling

Client storytelling

Executive communication

Cross-functional collaboration

Data visualization

Education

Bachelor's degree

Tools

GTM

CAPI

PMS integration

Google Ads

Job description

Advance Local is seeking a Senior Client Success Manager for a remote-based role within the United States. You will own a portfolio of accounts end to end, translate attribution data into ROI-driven recommendations, and partner with product and data teams to improve dashboards and reporting.

The ideal candidate has 7+ years in client success or marketing analytics, strong GA4 expertise, and the ability to turn complex performance data into compelling client narratives while guiding budget growth