Senior Client Success Lead: Revenue & Analytics (Remote)

Advance Local; Portland (OR); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Remote work

Job summary

Advance Local is seeking a Senior Client Success Manager to own a portfolio of accounts end-to-end as the revenue strategist and technical point of contact. You will lead client reviews and translate attribution data from BookingsCloud, PMS, Meta and GA4 into ROI stories that drive growth.

This senior individual contributor role emphasizes turning complex performance data into compelling narratives, maintaining client trust even when the month is soft, and identifying opportunities to expand

Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• Minimum 7 years in client success, account management, or marketing analytics.
• Strong command of attribution models and cross-channel campaign reporting, with working fluency in GA4.

Responsibilities

• Lead the conversation with clients through onboarding, monthly calls, and monthly business reviews.
• Reconcile BookingsCloud attribution with PMS, Meta, and GA4 data, and translate it into ROI-focused recommendations.
• Create client-facing report packs (Page engagement, booking windows, same-store velocity vs. prior year, revenue, gross and net ROAS). Flag soft months and rising cancellations plainly.
• Identify and recommend opportunities to earn budget increases through verified results, refine property prioritization, and align spend to each portfolio’s booking seasonality.
• Own the revenue strategy for each account by building annual demand plans from the client’s own PMS history, and frame budget conversations around demand the client already owns.
• Lead retention and escalation conversations, including pause requests and off-season budget reductions, in partnership with billing and leadership.

Skills

GA4 fluency

Attribution models

Client success

Data storytelling

Education

Bachelor's degree or equivalent

Tools

GTM

CAPI

PMS integration

Job description

Advance Local is seeking a Senior Client Success Manager to own a portfolio of accounts end-to-end as the revenue strategist and technical point of contact. You will lead client reviews and translate attribution data from BookingsCloud, PMS, Meta and GA4 into ROI stories that drive growth.

This senior individual contributor role emphasizes turning complex performance data into compelling narratives, maintaining client trust even when the month is soft, and identifying opportunities to expand