Senior Client Success & Revenue Growth Specialist

Energy Innovation Corp; Lexington (KY); On-site; USD 69,000 - 99,000; Full time

Job summary

Energy Excellence Group in Lexington, KY is seeking a Senior Customer Service Representative who thrives on pipeline math and turns outbound calling into a reproducible revenue habit. This full-time role offers a $69,000–$99,000 annual salary and a supportive culture focused on coaching, coverage, and work–life balance.

You will bridge prioritization reporting, test subject lines, drive upsell and renewals with existing accounts, analyze campaign metrics, and support senior account executives

Qualifications

• Client-centric bias toward action with balanced prioritization
• Proven ability to drive onboarding and onboarding results
• Experience guiding upsell and renewal conversations with existing accounts
• Ability to analyze campaigns and optimize spend against revenue targets
• Team player who lifts colleagues and shares credit

Responsibilities

• Bridge Prioritization reporting and the story your CMO needs to hear
• Test three subject lines, kill two, scale the winner
• Drive upsell and renewal conversations with existing Energy Excellence Group accounts
• Analyze campaign metrics and optimize spend against revenue targets
• Support senior account executives with prospecting and follow-up strategy

Skills

Customer onboarding

Upsell & renewals

Prioritization

Adaptability

Team collaboration

Strong communication

Job description

Energy Excellence Group in Lexington, KY is seeking a Senior Customer Service Representative who thrives on pipeline math and turns outbound calling into a reproducible revenue habit. This full-time role offers a $69,000–$99,000 annual salary and a supportive culture focused on coaching, coverage, and work–life balance.

You will bridge prioritization reporting, test subject lines, drive upsell and renewals with existing accounts, analyze campaign metrics, and support senior account executives