Senior Client Success Representative

CGS Federal (Contact Government Services); Columbia (SC); On-site; USD 67,000 - 98,000; Full time

Job summary

An established industry player is seeking a Senior Client Success Representative to enhance client relationships and drive business growth. This dynamic role involves managing candidate pipelines, supporting business development efforts, and collaborating with various teams to secure new opportunities. The ideal candidate will possess strong communication skills and a deep understanding of government contracting. Join a forward-thinking organization where your contributions will have a significant impact on client success and organizational growth.

Qualifications

• Proven ability to understand and execute program initiatives.
• Experience with various technical communication methods.

Responsibilities

• Maintain the CRM by updating opportunity cards and sourcing candidates.
• Support client relationships and growth initiatives.
• Assist with onboarding new clients from bids.

Skills

Communication Skills

Technical Communication

Candidate Sourcing

CRM Management

Government Contracting Knowledge

Tools

CGS Applicant Tracking Systems

Job description

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CGS Federal (Contact Government Services) provided pay range

This range is provided by CGS Federal (Contact Government Services). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$67,500.00/yr - $97,500.00/yr

Contact Government Services is seeking a Senior Client Success Representative to support our team.

The position requires knowledge of general business practices, excellent communication skills, experience with various technical communication methods, and a proven ability to understand and execute program initiatives. Responsibilities include supporting the Client Success department in identifying new opportunities, recruiting for new contracts, assisting with existing client support tasks, and supporting the Director of the department. The role may also involve candidate sourcing, security process facilitation, and coordinating program kickoffs and sustainment activities. Collaboration with the Business Development team to identify and secure new bid opportunities is essential, and the role may include proposal support and operational project execution as billable hours.

Job duties and responsibilities include but are not limited to:

• Maintaining the CRM by updating opportunity cards, establishing pricing, sourcing candidates, conducting interviews, and submitting qualified candidates.
• Reviewing and presenting candidate submissions to clients.
• Managing a pipeline of candidates through pre-screens, interviews, security, and placement.
• Updating and enhancing CGS Applicant Tracking Systems.
• Creating and maintaining core documentation and systems.
• Maintaining knowledge of government contracting.
• Supporting client relationships and growth initiatives.
• Creating organic growth with existing clients.
• Participating in deal crafting and business strategy, including pricing and contract terms.
• Assisting with onboarding new clients from bids.
• Supporting Business Development with market research, technical writing, sourcing personnel, and participating in business lifecycle phases.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Business Development and Sales

Industries

Hospitality, Food and Beverage Services, and Retail

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