Senior Client Success Director Global Accounts

ContinuServe, LLC.; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

ContinuServe, LLC seeks a Senior Client Success Manager to lead multi-account relationships, ensure service delivery, and drive revenue growth across the restaurant vertical. You will partner with clients, coordinate cross-functional teams, and uphold contractual obligations while presenting clear value propositions.

The role emphasizes strategic account management, financial oversight, onboarding, and ongoing performance analysis.

Qualifications

• Bachelor's degree in Accounting, Finance, or Business as required.
• Proven track record managing accounts generating $1M+ annually.
• Experience working with global delivery organizations.
• Experience leading diverse, large, high-performing teams.
• Personable leader with strong client relationship skills.
• High energy level with ability to travel up to 25%.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Provide leadership to global operations and account management teams.
• Manage full-cycle accounting for multiple clients across restaurant vertical.
• Onboard new clients, plan resources, and manage projects.
• Grow revenue by expanding scalable products and services.
• Partner with finance to ensure accurate billing and collections.
• Present KPIs and service performance to executive leadership.

Skills

Client relationship management

Account management

Leadership

US GAAP knowledge

Education

Bachelor's degree in Accounting, Finance, or Business

Tools

Microsoft Word

Excel

PowerPoint

Job description

ContinuServe, LLC seeks a Senior Client Success Manager to lead multi-account relationships, ensure service delivery, and drive revenue growth across the restaurant vertical. You will partner with clients, coordinate cross-functional teams, and uphold contractual obligations while presenting clear value propositions.

The role emphasizes strategic account management, financial oversight, onboarding, and ongoing performance analysis.