Senior Client Services Manager - Client Success & Strategy

Gallagher Bassett; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Job summary

Gallagher Bassett in Houston seeks an experienced client management professional to oversee captive client relationships. You will act as the primary liaison, lead meetings, and develop strategic service plans that align with client goals and profitability.

The role requires 5 years of related experience, a valid insurance license, and willingness to travel. You will use data to tell compelling stories, drive retention, and coordinate with internal teams to improve program outcomes across

Qualifications

• Bachelor's degree and 5 years related experience.
• Insurance license required.
• Occasional travel for client needs.

Responsibilities

• Serve as the primary contact for captive clients and lead client meetings.
• Develop strategic service plans and identify opportunities to improve performance and costs.
• Present data-driven insights and coordinate with internal teams to drive retention.

Skills

Client management

Cross-functional collaboration

Data-driven storytelling

Education

Bachelor's degree

Job description

Gallagher Bassett in Houston seeks an experienced client management professional to oversee captive client relationships. You will act as the primary liaison, lead meetings, and develop strategic service plans that align with client goals and profitability.

The role requires 5 years of related experience, a valid insurance license, and willingness to travel. You will use data to tell compelling stories, drive retention, and coordinate with internal teams to improve program outcomes across