Senior Client Services Leader, Life Sciences AI

Veeva Systems; United States; Remote; USD 115,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible PTO

Retirement programs

1% charitable giving

Job summary

Veeva Systems is seeking a Client Services expert for Ostro to own key client relationships and drive innovative strategies that maximize ROI. You will champion client goals internally, collaborate across teams, and help shape the future of healthcare engagement.

In this remote-friendly role, you will translate analytics into actionable insights, manage large enterprise books, and navigate budgets and deadlines with precision to retain and grow strategic accounts.

Qualifications

• 4+ years of digital marketing strategy and account management experience in healthcare/pharma agency settings.
• Proven ability to manage multiple accounts and cultivate high-trust client partnerships.
• Track record of translating analytics and campaign data into actionable insights for clients.

Responsibilities

• Own key client relationships and drive innovative strategies to maximize ROI.
• Champion client needs internally and influence the Ostro product roadmap.
• Oversee large-scope execution, enterprise budgets, and tight deadlines with precision.

Skills

Digital marketing strategy

Account management

Client relationship management

Business growth & ROI focus

Travel readiness

Tools

Veeva Vault PromoMats

Veeva Vault CRM

Pharma product communications

Job description

Veeva Systems is seeking a Client Services expert for Ostro to own key client relationships and drive innovative strategies that maximize ROI. You will champion client goals internally, collaborate across teams, and help shape the future of healthcare engagement.

In this remote-friendly role, you will translate analytics into actionable insights, manage large enterprise books, and navigate budgets and deadlines with precision to retain and grow strategic accounts.