Senior Client Services Executive (AVP)

Sedgwick Claims Management Services Inc.; United States; Remote; USD 130,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

PTO

Disability insurance

Life insurance

Employee assistance program

Health savings account

Job summary

Sedgwick Claims Management Services Inc. is seeking an Assistant Vice President Client Services to lead client relationships and oversee financials, contract renewals and staffing within the assigned area in the United States.

The role focuses on ensuring compliance, managing budgets, and building executive relationships to support growth and successful delivery of services for national accounts. Strong leadership, negotiation and communication skills are essential.

Qualifications

• Bachelor’s degree in Risk Management, Business Administration or Finance preferred.
• Advanced degree and/or professional designations (CPCU, AIC, ARM) preferred.
• Ten years of related experience, including three years in national accounts and five years of claims/supervisory experience.

Responsibilities

• Ensure contract compliance within assigned area.
• Handle accounts receivable, invoicing and pricing support.
• Maintain client knowledge, including threatened status and relationship with the company.
• Manage renewal processes and negotiate contracts.
• Lead business planning and budgeting within the area.
• Plan staffing needs including succession and bench-strength.
• Support client relationships and executive partnerships; assist business development.

Skills

Workers compensation knowledge

Oral and written communication

Leadership and motivation

Analytical skills

Organizational skills

Negotiation and facilitation

Team collaboration

Presentation skills

Education

Bachelor’s degree in Risk Management, Business Administration or Finance

Professional designations CPCU/AIC/ARM preferred

Tools

Microsoft Office

Job description

Sedgwick Claims Management Services Inc. is seeking an Assistant Vice President Client Services to lead client relationships and oversee financials, contract renewals and staffing within the assigned area in the United States.

The role focuses on ensuring compliance, managing budgets, and building executive relationships to support growth and successful delivery of services for national accounts. Strong leadership, negotiation and communication skills are essential.