Assistant Vice President Client Services – Chicago, IL Area

Sedgwick; Chicago (IL); On-site; USD 110,000 - 125,000; Full time

Job summary

Sedgwick seeks an Assistant Vice President, Client Services in the Chicago, IL area to lead client relationships, contracts, and strategic planning for the assigned territory.

The role entails managing accounts receivable and invoicing, renewals, pricing support and staffing plans to ensure service excellence and growth. Travel is required as part of the role.

Qualifications

• Bachelor’s degree in Risk Management, Business Administration or Finance preferred.
• Ten (10) years of related experience, including three (3) years of Account Executive on national accounts experience and five (5) years of claims/supervisory experience.
• Advanced degree and/or professional designations (CPCU, AIC, ARM) preferred.

Responsibilities

• Ensures contract compliance with company guidelines within an assigned area.
• Handles financials including accounts receivable, invoicing and pricing support within an assigned area.
• Responsible for client knowledge including threatened status and relationship with the company.
• Handles renewal process timely; negotiates new contracts within an assigned area.
• Responsible for business planning and budgeting within an assigned area.
• Plans for staffing needs including succession, bench-strength, and new business within an assigned area.
• Supports client relationships; builds executive relationships; supports internal relationships.
• Supports business development.
• Performs other duties as assigned.
• Supports the organization’s quality program(s).
• Travels as required.

Education

Bachelor's degree in Risk Management, Business Administration or Finance

CPCU / AIC / ARM designations

Job description

By joining Sedgwick, you’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Assistant Vice President Client Services – Chicago, IL Area

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?

• Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
• Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights.
• Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
• Enjoy flexibility and autonomy in your daily work, your location, and your career path.
• Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE?

We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

PRIMARY PURPOSE OF THE ROLE:

To be responsible for the administrative, managerial and client relationships associated with Client Services within the assigned area.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE:

• Ensures contract compliance with company guidelines within an assigned area.
• Handles financials including accounts receivable, invoicing and pricing support within an assigned area.
• Responsible for client knowledge including threatened status and relationship with the company.
• Handles renewal process timely; negotiates new contracts within an assigned area.
• Responsible for business planning and budgeting within an assigned area.
• Plans for staffing needs including succession, bench‑strength, and new business within an assigned area.
• Supports client relationships; builds executive relationships; supports internal relationships.
• Supports business development.
• Performs other duties as assigned.
• Supports the organization’s quality program(s).
• Travels as required.

SUPERVISORY RESPONSIBILITIES

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.
• Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS & LICENSING

Education & Experience

Bachelor’s degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred. Advanced degree and/or professional designations (CPCU, AIC, ARM) preferred.

Experience

Ten (10) years of related experience or equivalent combination of education and experience required to include three (3) years of Account Executive on national accounts experience and five (5) years of claims/supervisory experience.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($110,000 – $125,000). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.