Senior Client Service Specialist - Hybrid & Growth

Marsh; Schaumburg (IL); Hybrid; USD 40,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

401(k) plan

Employee assistance programs

Paid time off

Volunteer days

Job summary

Marsh Agency Midwest is seeking a Senior Client Service Representative to deliver exceptional client service and manage insurance programs. You will collaborate with the account servicing team, oversee transactions, update client data, and interpret complex documents to ensure accuracy and client satisfaction.

The role offers a flexible work arrangement, with options to work from home or in the office, and a comprehensive benefits package including health, education assistance, and retirement

Qualifications

• 2+ years' experience in commercial Property & Casualty insurance at an agency or related company.
• Excellent written and verbal communication skills to effectively service customers.
• Being a self-starter; highly organized problem solver with good time management to meet deadlines.
• Detail oriented and able to handle a wide variety of tasks.
• Interpreting documents, such as insurance policies, applications and proposals.
• Proficiency with Excel, Word, and learning Agency Management Systems.
• Ability to work on a fast paced, high-energy team while maintaining a positive attitude.

Responsibilities

• Oversee insurance programs and transactions and update client information.
• Negotiate coverage terms and collaborate with account servicing team.
• Address inquiries and maintain data integrity; interpret complex documents.

Education

BS/BA in Business, Insurance or related field

Tools

Excel

Word

Agency Management Systems

Job description

Marsh Agency Midwest is seeking a Senior Client Service Representative to deliver exceptional client service and manage insurance programs. You will collaborate with the account servicing team, oversee transactions, update client data, and interpret complex documents to ensure accuracy and client satisfaction.

The role offers a flexible work arrangement, with options to work from home or in the office, and a comprehensive benefits package including health, education assistance, and retirement