Hybrid Insurance Client Service Specialist

Marsh McLennan Agency; Birmingham (AL); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Hybrid/Remote work

Charitable contribution match

Stock purchase plan

Job summary

Marsh McLennan Agency seeks a Client Service Specialist to support the McGriff division. You will process new and renewal business, maintain client data, and assist in resolving inquiries to help achieve revenue and retention targets.

Key qualifications include a high school diploma, strong MS Office skills, and excellent organizational and communication abilities. Hybrid work options and growth opportunities are available.

Qualifications

• High school diploma or equivalent.
• Strong proficiency with Microsoft Office and client management tools.
• Excellent organizational and project management abilities.
• Effective written and verbal communication; responsive to client needs.
• Ability to prioritize work and manage multiple tasks with accuracy.

Responsibilities

• Process new and renewal business to support agency revenue and retention goals.
• Update and maintain information in the client management system.
• Address and resolve client questions and issues; escalate when needed.
• Prepare and assemble proposals, endorsements, and other presentations.

Skills

MS Office

Organizational skills

Communication skills

Client service mindset

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Marsh McLennan Agency seeks a Client Service Specialist to support the McGriff division. You will process new and renewal business, maintain client data, and assist in resolving inquiries to help achieve revenue and retention targets.

Key qualifications include a high school diploma, strong MS Office skills, and excellent organizational and communication abilities. Hybrid work options and growth opportunities are available.