Senior Client Relationship & P&L Manager - Insurance

Cognizant; San Antonio (TX); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Cognizant is seeking a Client Relationship Manager in San Antonio, TX, a hybrid role requiring 3-4 days in a Cognizant office or with clients. You will own client accounts, drive day-to-day activities, and manage P&L across the portfolio.

The ideal candidate brings 15+ years in client-facing roles within IT services for the Insurance vertical, with proven ability to influence executives and manage multi-million dollar client budgets. Strong collaboration with delivery teams is essential.

Qualifications

• 15+ years of experience in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within the Insurance vertical.
• Experience managing client P&L of $15+ million, including reporting and metric assessment for the account
• Excellent oral and written communication skills, including executive presentation and persuasion skills
• Bachelor's degree or equivalent experience

Responsibilities

• Build trusted relationships with client stakeholders and understand their issues and priorities
• Work with clients to define their problems and co-create solutions, serving as the day-to-day point of contact
• Drive RFPs and proactive bids for renewals, extensions, and expansion, and grow the account backlog
• Work with delivery teams to optimize the resource mix, navigate scope changes, and meet client expectations
• Track Insurance industry trends relevant to client business and lead onsite project teams

Skills

Client relationship management

P&L management

Executive communication

Negotiation

Education

Bachelor's degree or equivalent

Job description

Cognizant is seeking a Client Relationship Manager in San Antonio, TX, a hybrid role requiring 3-4 days in a Cognizant office or with clients. You will own client accounts, drive day-to-day activities, and manage P&L across the portfolio.

The ideal candidate brings 15+ years in client-facing roles within IT services for the Insurance vertical, with proven ability to influence executives and manage multi-million dollar client budgets. Strong collaboration with delivery teams is essential.