Senior Client Relationship Consultant – Banking & Digital

U.S. Bank; La Mesa (CA); On-site; USD 88,541,000 - 108,308,000; Full time

Benefits offered by this job

Healthcare

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build lasting relationships with customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance with a digital-first mindset.

The role requires identifying banking needs, onboarding new accounts, explaining products, and guiding clients while ensuring accuracy and compliance in daily operations. Strong communication and proactive outreach are essential.

Qualifications

• High school diploma or equivalent required.
• Typically five or more years of job-related retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Educates clients on bank products and services and processes basic transactions.
• Opens new consumer and business accounts and completes service requests.
• Demonstrates digital products and self-service tools to meet clients’ needs.

Skills

Relationship building

Customer service skills

Communication skills

Multichannel banking knowledge

Education

High school diploma

Tools

NMLS knowledge

Job description

U.S. Bank is seeking a Client Relationship Consultant to build lasting relationships with customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance with a digital-first mindset.

The role requires identifying banking needs, onboarding new accounts, explaining products, and guiding clients while ensuring accuracy and compliance in daily operations. Strong communication and proactive outreach are essential.