Senior Client Relationship Advisor

U.S. Bank; Louisville (KY); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank in Louisville, KY seeks a Client Relationship Consultant to build and sustain strong client relationships across in-person, appointment, and digital channels. You will assess banking needs, open accounts, process requests, and educate clients on deposit and loan products and digital services.

The role requires NMLS registration readiness and adherence to bank policies, with a focus on proactive outreach to meet client goals and provide outstanding service.

Qualifications

• High school diploma or equivalent.
• Typically five or more years of retail banking experience or equivalent training.
• Strong ability to build and foster client relationships through proactive outreach.

Responsibilities

• Engage clients via in-person, by appointment, and virtual channels to provide tailored banking guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products, including digital self-service options.
• Collaborate with branch team to deliver exceptional client experiences with accuracy.

Skills

Relationship building

Sales / cross-sell

Digital banking

Customer service

NMLS knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank in Louisville, KY seeks a Client Relationship Consultant to build and sustain strong client relationships across in-person, appointment, and digital channels. You will assess banking needs, open accounts, process requests, and educate clients on deposit and loan products and digital services.

The role requires NMLS registration readiness and adherence to bank policies, with a focus on proactive outreach to meet client goals and provide outstanding service.