Senior Client Relationship Advisor (Banking)

Us Bank; Seattle (WA); On-site; USD 45,543 - 55,655; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Up to 11 paid holidays

Sick leave and parental leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will build trust-based relationships, assess banking needs, and educate clients on products and services to advise best-fit solutions.

The role involves proactive client outreach, cross-selling opportunities, and collaboration with branch teams to ensure accurate processing of transactions and credit applications. Knowledge of digital banking tools is essential.

Qualifications

• High school diploma or equivalent.
• Typically 5+ years of retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Effectively engage and communicate with clients to assess and meet their banking needs.
• Educate clients on deposit and loan products and services and propose suitable solutions.
• Open accounts, process service requests, and submit credit applications.
• Promote digital products and self-service banking options to enhance the client experience.

Skills

Relationship building

Client engagement

Digital banking

Self-service technologies

Sales campaigns

Communication

Interpersonal skills

Financial services

Education

High school diploma or equivalent

Tools

NMLS registration

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will build trust-based relationships, assess banking needs, and educate clients on products and services to advise best-fit solutions.

The role involves proactive client outreach, cross-selling opportunities, and collaboration with branch teams to ensure accurate processing of transactions and credit applications. Knowledge of digital banking tools is essential.