Digital Banking Client Relationship Consultant

U.S. Bank; Mayfield (KY); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Paid vacation

Paid holidays

Job summary

U.S. Bank in Mayfield, KY seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, providing tailored financial guidance with a digital-first mindset.

The role emphasizes building strong client relationships, excellent service, and knowledge of bank products. A high school diploma is required; NMLS registration is needed. Competitive pay and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of job-related retail banking experience or a combination of experience and training.
• Proven ability to build relationships and provide excellent client service.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage and communicate effectively with clients across channels (in-person, by appointment, virtual).
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet needs.

Skills

Relationship building

Customer service

Communication

Digital products knowledge

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank in Mayfield, KY seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, providing tailored financial guidance with a digital-first mindset.

The role emphasizes building strong client relationships, excellent service, and knowledge of bank products. A high school diploma is required; NMLS registration is needed. Competitive pay and comprehensive benefits are offered.