Client Success Manager – Growth & Retention

Axios; United States; Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) with employer match

Health insurance options

Paid parental leave

Learning and development stipend

$100 monthly work-from-home stipend

Job summary

A national media company is seeking a Client Success Account Manager to enhance client relationships and drive successful advertising campaigns. The ideal candidate will have at least 1 year of digital campaign experience and strong skills in communication and project management. This role involves managing post-sale activities, ensuring client satisfaction, and collaborating with cross-functional teams. The position offers a salary range of $75,000-$85,000 along with extensive benefits including health insurance, 401(k) plan, and parental leave.

Qualifications

• 1+ years of digital campaign planning and execution experience.
• 2-4 years of relevant work experience.
• Strong understanding of client business goals.

Responsibilities

• Lead post-sale account management for growth accounts.
• Develop and execute media strategies.
• Monitor campaign performance and ensure client satisfaction.

Skills

Communication

Project management

Strategic thinking

Customer service

Analytical skills

Flexibility

Education

Bachelor's degree or equivalent experience

Tools

Google Office Suite

Job description

A national media company is seeking a Client Success Account Manager to enhance client relationships and drive successful advertising campaigns. The ideal candidate will have at least 1 year of digital campaign experience and strong skills in communication and project management. This role involves managing post-sale activities, ensuring client satisfaction, and collaborating with cross-functional teams. The position offers a salary range of $75,000-$85,000 along with extensive benefits including health insurance, 401(k) plan, and parental leave.