Senior Client Operations Lead — Projects & Billing

Publicis Groupe Holdings B.V; Chicago, New York, Philadelphia (IL, NY, Philadelphia County); Hybrid; USD 61,000 - 84,000; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

Disability coverage

401(k)

Parental leave

Family care leave

Tuition reimbursement

Flexible time off

Job summary

Publicis Groupe in Chicago seeks a Supervisor, Operations to oversee financial deliverables for large clients and manage staffing related to work scope and finances. This hybrid role requires four days in-office weekly and coordination of invoices, MSAs, and client reporting.

The position emphasizes lifecycle management of budgets, dates, and communications while implementing new processes across the client. Compensation reflects market norms for healthcare media ops.

Qualifications

• 3+ years in operations or project management in a media agency setting.
• 0-1+ year management experience (including internship management).
• 2+ years budget management experience with operational tools and/or reporting.
• Optional: HCP/Pharma media experience.

Responsibilities

• Oversee the lifecycle of financial deliverables from project start to invoicing.
• Manage scheduling, billing calendars, and internal/external communications.
• Develop working media and fee statements of work, including intercompany.
• Implement rollout of new systems and processes across the client.

Skills

Operations

Project management

Budget management

Job description

Publicis Groupe in Chicago seeks a Supervisor, Operations to oversee financial deliverables for large clients and manage staffing related to work scope and finances. This hybrid role requires four days in-office weekly and coordination of invoices, MSAs, and client reporting.

The position emphasizes lifecycle management of budgets, dates, and communications while implementing new processes across the client. Compensation reflects market norms for healthcare media ops.