Supervisor, Operations

Publicis Health Media; New York (NY); Hybrid; USD 60,800 - 84,000; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

Disability

401K

Flexible time off

Job summary

Publicis Health Media is seeking a Supervisor, Operations based in New York. This hybrid role requires you to lead significant projects, manage key timelines, and ensure financial deliverables are met with attention to client needs.

The ideal candidate should have at least 3 years of operations or project management experience in a media agency, with a strong focus on budget management and client relationships. The compensation ranges from $60,800 to $84,000 per annum.

Qualifications

• Minimum of 3+ years in operations or project management in a media agency setting.
• 0 -1+ year management experience (previous intern management experience is applicable).
• 2+ years budget management experience + operational tools and/or reporting.

Responsibilities

• Accountable for the lifecycle of financial deliverables from project start.
• Responsible for the accuracy of the financial deliverables calendar.
• Develops statements of work and can read Master Service Agreements (MSAs).

Skills

Operations management

Project management

Budget management

Client relationship management

Job description

Overview

The Supervisor, Operations is responsible for large clients, has a holistic view of the clients’ objectives and processes, project manages key timelines and deliverables, and provides insight on staffing related to work scoped and financials. This is a hybrid role, requiring three days in-office each week.

Responsibilities

• Accountable for the lifecycle of financial deliverables from project start, job code creation, SOW generation, working media determination, changes of work, incremental funds, client accruals, invoicing, ad hoc reporting
  • Monthly invoicing and client mandated financial documentation, including client accruals, reconciliation requests (per client MSA), client-tracking software
  • Expert at creating, relaying and abiding Client best practices in regard to scoping, invoicing, and financial tracking. Owns the revision or enhancement of those processes.
  • Day‑to‑day point of contact for key client deliverables
• Accountable for the completion and accuracy of the financial deliverables calendar for internal and client deliverables. Responsible that internal team is kept apprised of status on all jobs by issuing timely and accurate documentation and correspondence
  • Drafts and updates billing calendars
  • Organizes financial deliverables
  • Route materials for internal review/approval, as needed
  • Gather data
  • Sends updates/notes/reminders to team
• Scoping
  • Development of working media statements of work
  • Development of all fee statements of work, including intercompany
  • Can read and interpret Master Service Agreements (MSAs)
  • Implements rollout of new systems and processes across client

Qualifications

• Minimum of 3+ years in operations or project management in a media agency setting
• 0 -1+ year management experience (previous intern management experience is applicable)
• 2+ years budget management experience + operational tools and/or reporting
• Optional: HCP/Pharma media experience (background can include planning or investment)

Benefits

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

For accommodation or assistance with the application or onboarding process, please contact [e-mail].

Compensation

USD $60,800.00 - USD $84,000.00 per annum.

Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

EEO Statement

All your information will be kept confidential according to EEO guidelines.