Senior Client Growth Director

Live Nation Entertainment Inc; United States; Remote; USD 136,000 - 170,000; Full time

Benefits offered by this job

Health benefits

Free concert tickets

Paid time off

401(k) with company match

Stock reimbursement

Job summary

Live Nation Entertainment's Ticketmaster division is seeking a Client Development Director to lead our key sports client accounts, shaping strategies and driving revenue growth across premier venues. This role focuses on managing client needs, sourcing new business, and maintaining strong relationships within a cross-functional team.

The position requires extensive travel (35–50%) and a background in live events, with a proven sales record and strong presentation skills.

Qualifications

• 10–12 years’ experience in live entertainment with focus on account management
• BA/BS or college diploma in Business/Marketing or related field
• Experience with live event ticketing or real-time inventory management systems preferred
• Strong presentation and project management skills
• Proven track record of exceeding sales targets
• Experience leading change in a matrix organization
• High level knowledge of digital media trends
• Experience creating and delivering client presentations

Responsibilities

• Operate as the voice of the customer with Ticketmaster leadership
• Direct and collaborate on an account management blueprint to maximize revenue
• Develop strategies to upsell products and services across the client base
• Forecast tickets and revenue and develop client plans and profitability analyses
• Maintain Salesforce with accurate client and contact details
• Coordinate RFP responses and manage renewal opportunities
• Ensure SLA adherence and monitor service levels with support teams
• Collaborate cross-functionally to maximize client satisfaction
• Identify new business opportunities and conduct strategic reviews with clients
• Provide feedback to product teams on enhancements and new features
• Assist in product development opportunities and issue resolution
• Maintain market analysis and competitive intelligence

Skills

Account management

Sales strategy

Client relationships

Presentations

CRM Salesforce

Digital media knowledge

Microsoft Office

Education

BA/BS or College diploma in Business/Marketing or related field

Tools

Salesforce

Microsoft Office

Job description

Live Nation Entertainment's Ticketmaster division is seeking a Client Development Director to lead our key sports client accounts, shaping strategies and driving revenue growth across premier venues. This role focuses on managing client needs, sourcing new business, and maintaining strong relationships within a cross-functional team.

The position requires extensive travel (35–50%) and a background in live events, with a proven sales record and strong presentation skills.