Senior Client Growth Director

Synapse Marketing Solutions

United States

Remote

USD 120,000 - 190,000

Full time

8 days ago

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Job summary

Synapse Marketing Solutions is seeking a Director, Client Growth to own the revenue of the existing client base. You will manage senior relationships with buyers and decision-makers, drive renewals, and lead expansion opportunities with disciplined pricing and proposals.

The role reports to the VP of Growth and carries quota in a fast-paced, B2B growth environment. You will partner with the Engagement Director and Marketing Strategist to surface growth signals, qualify opportunities, and close

Qualifications

  • 7 to 10+ years in B2B account management or commercial roles with a proven number-on-base.
  • Experience owning renewals and expansion including upsell and cross-sell.
  • Track record of senior relationship-building with buyers and decision-makers.
  • Strong pricing authority and the ability to defend margins in proposals.
  • Fluency in Net Revenue Retention, pipeline discipline, forecasting, and CRM rigor (Salesforce/HubSpot/Pipedrive).

Responsibilities

  • Own existing-account revenue and CRM forecast; drive renewals and expansion.
  • Lead renewal negotiations and pricing for the book of business.
  • Own the commercial relationship with senior buyers and executives across the book.
  • Identify expansion opportunities and lead growth sections in reviews.
  • Operate the pricing within the Commercial Operating System and escalate exceptions.

Skills

Net Revenue Retention
Renewals
Expansion & Upsell
CRM discipline
Executive relationships
Forecasting
Pricing & proposals

Education

Bachelor's degree in Business or related field

Tools

Salesforce
HubSpot
Pipedrive

Job description

Synapse Marketing Solutions is seeking a Director, Client Growth to own the revenue of the existing client base. You will manage senior relationships with buyers and decision-makers, drive renewals, and lead expansion opportunities with disciplined pricing and proposals.

The role reports to the VP of Growth and carries quota in a fast-paced, B2B growth environment. You will partner with the Engagement Director and Marketing Strategist to surface growth signals, qualify opportunities, and close

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