Senior Client Advisor

Brobston Group LLC; Highland Park (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Brobston Group LLC is seeking a Senior Client Advisor to drive client development and sales while upholding exceptional customer service and store standards. You will lead by example in a high-end retail environment and support opening/closing procedures and events.

The role focuses on growing a loyal client base, achieving daily, monthly, and annual sales targets, and maintaining visual merchandising and operational excellence on the selling floor in Highland Park, TX.

Qualifications

• High school diploma or GED required.
• College degree preferred.
• Experience in retail or boutique selling high-end goods.
• Established clientele and local market knowledge preferred.

Responsibilities

• Achieve daily, monthly, and annual sales targets and KPIs.
• Establish and manage client relationships and communication.
• Set the example for customer service, client experience, visual merchandising, and store standards.
• Maintain the selling floor, merchandise presentation, and store operations.
• Open and close the store and perform all opening and closing procedures.
• Support local market initiatives, special events, inventory, and operational projects.
• Oversee store and staff responsibilities when the most senior presence in the store.

Skills

Client relationships

Sales targets

Customer service

Visual merchandising

Education

High school diploma or GED

College degree preferred

Job description

Summary

The Senior Client Advisor is responsible for driving client development and sales while maintaining exceptional customer service, visual merchandising, and operational standards. The role serves as the most senior presence in store in the absence of management, supporting opening/closing procedures and special events. The position focuses on growing and maintaining a clientele base and achieving daily, monthly, and annual sales targets.

Responsibilities

• Achieve daily, monthly, and annual sales targets and key performance indicators.
• Establish and manage client relationships and communication.
• Set the example for customer service, client experience, visual merchandising, and store standards.
• Maintain the selling floor, merchandise presentation, and store operations.
• Open and close the store and perform all opening and closing procedures.
• Support local market initiatives, special events, inventory, and operational projects.
• Oversee store and staff responsibilities when the most senior presence in the store.

Requirements

• High school diploma or GED required; college degree preferred.
• Prior experience in a retail or boutique environment selling high-end goods and working with clientele-oriented sales.
• Ideally has an established clientele following and local market knowledge.
• Availability for variable scheduling including weekends and seven-day operation.
• Strong interpersonal and communication skills, independent work ethic, time management, integrity, and professional composure.