Senior Client Advisor - Bleecker Street

Brobston Group LLC; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a Senior Client Advisor in New York. This pivotal role focuses on achieving sales goals and enhancing customer service while maintaining store standards and overseeing staff.

The ideal candidate possesses prior retail experience with a strong clientele base and must be adept in communications and operations. Flexibility for a seven-day work schedule is essential. Join our team and exemplify the brand lifestyle through excellence in client interaction.

Qualifications

• Prior retail or boutique experience with high-end goods.
• Established clientele following preferred.
• Availability for flexible hours in a seven-day retail environment.

Responsibilities

• Achieve sales targets and key performance indicators.
• Establish relationships with clients and manage communications.
• Maintain store standards and merchandise presentation.
• Oversee store and staff as the most senior presence.

Skills

Interpersonal and communication skills

Customer service

Networking and outreach

Independent work ethic

Time management

Education

High school diploma or GED required; college degree preferred

Job description

Summary

The Senior Client Advisor is responsible for achieving sales and client development objectives while exemplifying customer service, visual merchandising, and operational standards. This role may oversee store and staff in the absence of store management and supports special events and store projects.

Responsibilities

• Achieve daily, monthly, and annual sales targets and key performance indicators.
• Establish and maintain relationships with clients and manage client communications.
• Provide exceptional customer service and maintain the client experience and store standards.
• Maintain the selling floor, merchandise presentation, visuals and store upkeep.
• Grow existing clients and reach new prospects through networking and outreach.
• Support operational tasks, projects, and participate in special events such as sample sales and inventory.
• Open and close the store and perform all opening and closing procedures.
• Oversee store and staff when serving as the most senior presence in the store.

Requirements

• High school diploma or GED required; college degree preferred.
• Prior retail or boutique experience with high-end goods and clientele-oriented sales.
• Established clientele following preferred.
• Availability for open scheduling in a seven-day-a-week retail environment.
• Strong interpersonal and communication skills, both verbal and written.
• Outgoing, energetic, professional demeanor representing the brand lifestyle.
• Strong independent work ethic, time management skills, and integrity.
• Ability to handle customer interactions and concerns courteously and professionally.