Senior Cleaning & Facilities Operations Leader

Interstate – A Premier Facility Services Provider; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Interstate Premier Facility Services Provider is seeking a Director of Operations to lead janitorial services across multiple facilities in Phoenix. You will develop strategic initiatives, oversee daily operations, and drive excellence in cleanliness, safety, and efficiency.

The role requires a proactive leader who can manage large custodial teams, implement standards, monitor performance, and foster continuous improvement to create pristine, healthy environments for clients and their occupants.

Qualifications

• 7–10 years of progressive operations leadership experience, preferably within janitorial, facilities management, or related service industries.

Responsibilities

• Develop and implement comprehensive janitorial policies, procedures, and standards to ensure consistent service quality across all sites.
• Lead, motivate, and manage a diverse team of custodial staff, including supervisors and frontline cleaners, to achieve operational excellence.
• Oversee scheduling, staffing levels, training programs, and performance evaluations to optimize team productivity.
• Coordinate with facilities management to plan and execute routine cleaning, deep cleaning, floor care (including buffing), industrial cleaning, and specialized maintenance tasks.
• Monitor supply inventory levels; order and manage cleaning supplies, equipment maintenance, and safety gear to ensure smooth operations.
• Conduct regular inspections to verify cleanliness standards are met; address deficiencies promptly with corrective actions.
• Collaborate with health and safety teams to enforce compliance with OSHA regulations and industry best practices for commercial and residential cleaning environments.
• Drive continuous improvement initiatives by analyzing operational data, implementing innovative cleaning techniques, and adopting new technologies.

Skills

Operations leadership

Janitorial/facilities management

Team leadership

Floor care techniques

Safety knowledge (OSHA)

Training & development

Communication

Job description

Interstate Premier Facility Services Provider is seeking a Director of Operations to lead janitorial services across multiple facilities in Phoenix. You will develop strategic initiatives, oversee daily operations, and drive excellence in cleanliness, safety, and efficiency.

The role requires a proactive leader who can manage large custodial teams, implement standards, monitor performance, and foster continuous improvement to create pristine, healthy environments for clients and their occupants.