Senior Claims Unit Leader — Team Growth & Quality

AAA Auto Club Enterprises; Lincoln (RI); On-site; USD 121,000 - 161,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Pension

Floating holidays and PTO

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises seeks an experienced Claims Leadership Manager in the Lincoln, RI area. You will lead four to ten Claims Teams or specialized functions, ensuring quality, regulatory compliance, and alignment with company best practices.

The role emphasizes staff development, coaching, performance management, and process improvement to drive customer satisfaction and efficiency.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience preferred.
• Chartered Property Casualty Underwriter designation required or equivalent.

Responsibilities

• Manage four to ten Claims Teams or specialized claims functions.
• Oversee staff development, recruitment, and succession planning.

Skills

Leadership

Staff development

Communication

Change management

Organizational skills

Valid driver’s license

Education

Bachelor’s degree equivalency

Chartered Property Casualty Underwriter (CPCU)

Job description

AAA Auto Club Enterprises seeks an experienced Claims Leadership Manager in the Lincoln, RI area. You will lead four to ten Claims Teams or specialized functions, ensuring quality, regulatory compliance, and alignment with company best practices.

The role emphasizes staff development, coaching, performance management, and process improvement to drive customer satisfaction and efficiency.