Senior Claims Strategist for Complex & WC Claims

ICW Group; Sacramento (CA); Hybrid; USD 68,000 - 115,000; Full time

Job summary

ICW Group in Sacramento is seeking a Senior Claims Examiner to manage a portfolio of moderate to highly complex workers’ compensation claims.

You’ll collaborate with policyholders, attorneys, and witnesses, investigate promptly, and guide claims through settlement, mediation, or litigation while ensuring compliance and data accuracy.

Requires 5+ years of experience, a bachelor’s degree, and relevant certifications; hybrid office environment with potential advancement within ICW Group.

Qualifications

• 5+ years of related claims handling experience.
• Complex litigated claims experience preferred.
• WCCA and WCCP certifications preferred; state license required in some branches.

Responsibilities

• Manage moderate to highly complex workers' compensation claims.
• Communicate with policyholders, attorneys, and witnesses.
• Investigate claims promptly and determine exposure.
• Direct defense counsel during litigation per guidelines.
• Maintain accurate claims data for regulatory reporting.

Skills

Laws & regs

Verbal communication

Time management

Attention to detail

Organizational skills

Tech adaptability

Problem solving

Documentation

Education

Bachelor's degree

Job description

ICW Group in Sacramento is seeking a Senior Claims Examiner to manage a portfolio of moderate to highly complex workers’ compensation claims.

You’ll collaborate with policyholders, attorneys, and witnesses, investigate promptly, and guide claims through settlement, mediation, or litigation while ensuring compliance and data accuracy.

Requires 5+ years of experience, a bachelor’s degree, and relevant certifications; hybrid office environment with potential advancement within ICW Group.