Senior Claims Leader: Team Oversight & Compliance

Wellington Insurance Group; Fort Worth (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Wellington Insurance Group in Fort Worth, TX seeks a senior Claims Manager to lead a team of Claims Examiners, ensuring compliant, timely handling of losses and accurate documentation. You will drive staff development, oversee the trainee program, and coordinate audits and cross-unit initiatives.

The role emphasizes extensive claims management experience, state licenses, and preferred Spanish fluency. This is a full-time, on-site position with a comprehensive benefits program.

Qualifications

• Eight years related experience, 1-3 of which to include management experience in property claims.
• Associate’s degree (A.A. or A.S.) or equivalent from a two-year college, business school, or technical school.
• Adjusters License for states in which the Company conducts business.

Responsibilities

• Effectively manage assigned team of Claims Examiners and performance of same.
• Review all new losses assigned to Claims Examiner team. Provide effective technical direction and ongoing guidance, ensuring timely and accurate documentation of claims activities.
• Ensure all actions taken are consistent with Company guidelines, insurance industry regulations, and best practices.
• Extend settlement authority on claims exceeding an Examiner’s authority.
• Assist with hiring, training, coaching, and mentoring Claims Department personnel.
• Assist in the development and execution of the Wellington Claims Trainee program. Participate as an instructor and monitor quality of same.
• Participate in the audit process by reviewing performance on individual claim files against Company standards, arriving at a reasonable, accurate, and clearly documented conclusion.
• Interface with other units within the Company to analyze and improve program performance.

Skills

Team management

Regulatory compliance

Spanish language

Education

Associate degree

Bachelor's degree

Insurance designation

Tools

Adjusters License

Job description

Wellington Insurance Group in Fort Worth, TX seeks a senior Claims Manager to lead a team of Claims Examiners, ensuring compliant, timely handling of losses and accurate documentation. You will drive staff development, oversee the trainee program, and coordinate audits and cross-unit initiatives.

The role emphasizes extensive claims management experience, state licenses, and preferred Spanish fluency. This is a full-time, on-site position with a comprehensive benefits program.