Claims Team Lead: Examinations & Settlement

400 AmRisc LLC; Fort Worth (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

CRC Group seeks an experienced Claims Operations Manager to direct a team of Claims Examiners in Fort Worth, TX. You will oversee claims handling, ensure regulatory compliance, and mentor staff while expanding trainee programs.

The role requires extensive property claims experience, an Associate's degree or higher, and an active Adjusters License. Preference given to bilingual candidates and those with a Bachelor's degree or designated insurance credentials.

Qualifications

• Eight years related experience, 1-3 of which to include management experience in property claims.
• Fluency in Spanish preferred.
• Associate’s degree (A.A. or A.S.) or equivalent from a two-year college, business school, or technical school.
• Bachelor’s degree (B.A. or B.S.) preferred; active insurance designation is a plus.

Responsibilities

• Manage the Claims Examiner team and oversee performance.
• Review new losses assigned to the Claims Examiner team.
• Provide technical direction and ensure timely, accurate documentation of claims.
• Ensure actions comply with company guidelines and insurance regulations.
• Extend settlement authority on claims beyond an Examiner’s authority.
• Assist with hiring, training, coaching, and mentoring staff.
• Develop and execute the Wellington Claims Trainee program.
• Participate as an instructor and monitor program quality.
• Audit claim files against company standards and document conclusions.
• Collaborate with other units to analyze and improve program performance.

Skills

Claims management

Spanish language

Education

Associate’s degree or equivalent

Bachelor’s degree preferred

Tools

Adjusters License

Job description

CRC Group seeks an experienced Claims Operations Manager to direct a team of Claims Examiners in Fort Worth, TX. You will oversee claims handling, ensure regulatory compliance, and mentor staff while expanding trainee programs.

The role requires extensive property claims experience, an Associate's degree or higher, and an active Adjusters License. Preference given to bilingual candidates and those with a Bachelor's degree or designated insurance credentials.