Senior Claims Examiner – Workers’ Comp & BI

Markel Corporation; Richmond (VA); On-site; USD 62,000 - 107,000; Full time

Job summary

Markel Group seeks a Claims Adjuster to manage moderate complexity Workers' Compensation claims across jurisdictions with escalating responsibility under supervision. You will assess coverage, document decisions, and maintain strong client service while upholding Markel standards.

Requirements include a bachelor’s degree or equivalent, an adjuster license, 5+ years claims experience, and solid communication, analytical, and MS Office skills.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Adjusters’ license or legal license in at least one jurisdiction
• Minimum 5 years of claims handling (or equivalent work) experience
• Excellent written and oral communication skills
• Strong analytical and problem solving skills
• Strong organizational and time management skills
• Intermediate MS Office skills (Excel, Outlook, PowerPoint Word)
• Ability to work in a team environment
• Strong desire for continuous improvement

Responsibilities

• Handles claims in all jurisdictions
• Handles litigated and non-litigated property damage claims with values up to $250,000
• Handles non-litigated bodily injury claims with values up to $250,000 in all jurisdictions
• Confirms coverage of claims by reviewing policies and documents submitted in support of claims
• Analyzes coverage and communicates coverage positions
• Drafts coverage position letters
• Identify losses which should be reported to SIU
• Conducts, coordinates, and directs investigation into loss facts and extent of damages
• Evaluates information on coverage, liability, and damages to determine the extent of insured’s exposure
• Sets reserves within authority or makes recommendations concerning reserve changes to manager
• Participates in special projects or assists other team members as requested
• Represents Markel in mediations, as required
• Provides excellent and professional customer service to insureds while maintaining a high level of production.

Skills

Excellent written and oral comms

Analytical problem solving

Organization & time mgmt

Teamwork

Continuous improvement

Customer service

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Markel Group seeks a Claims Adjuster to manage moderate complexity Workers' Compensation claims across jurisdictions with escalating responsibility under supervision. You will assess coverage, document decisions, and maintain strong client service while upholding Markel standards.

Requirements include a bachelor’s degree or equivalent, an adjuster license, 5+ years claims experience, and solid communication, analytical, and MS Office skills.