Senior Claims Examiner II – WC, Property & BI

Markel; Richmond (VA); On-site; USD 62,000 - 107,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Stock Purchase Plan

PTO and floating holidays

Parental leave

Health, dental and vision insurance

Job summary

Markel is seeking an experienced Claims Professional to resolve moderate complexity Workers’ Compensation claims across multiple jurisdictions. The role requires a 5+ year track record in claims handling, an adjuster or equivalent license, and strong communications.

You will review policies, assess coverage, set reserves, and collaborate with teams to deliver excellent customer service. The position offers opportunities in a supportive environment with competitive benefits and the potential to

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Adjusters’ license or legal license in at least one jurisdiction.
• Minimum 5 years of claims handling (or equivalent work) experience.

Responsibilities

• Handles claims in all jurisdictions.
• Handles litigated and non-litigated property damage claims with values up to $250,000.
• Handles non-litigated bodily injury claims with values up to $250,000 in all jurisdictions.
• Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
• Analyzes coverage and communicates coverage positions.
• Drafts coverage position letters.
• Identify losses which should be reported to SIU.
• Conducts, coordinates, and directs investigation into loss facts and extent of damages.
• Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
• Sets reserves within authority or makes recommendations concerning reserve changes to manager.
• Participates in special projects or assists other team members as requested.
• Represents Markel in mediations, as required.
• Provides excellent and professional customer service to insureds while maintaining a high level of production.

Skills

Communication skills

Analytical thinking

Organizational skills

Team collaboration

Time management

Continuous improvement

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Excel

Outlook

PowerPoint

Word

Job description

Markel is seeking an experienced Claims Professional to resolve moderate complexity Workers’ Compensation claims across multiple jurisdictions. The role requires a 5+ year track record in claims handling, an adjuster or equivalent license, and strong communications.

You will review policies, assess coverage, set reserves, and collaborate with teams to deliver excellent customer service. The position offers opportunities in a supportive environment with competitive benefits and the potential to