Senior Claims Analytics & Process Lead

Socket.dev; Minnesota; On-site; USD 79,000 - 99,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Cash Balance Retirement Plan

Tuition Reimbursement

Paid Time Off

Volunteer Time

Job summary

Voya Financial in Minnesota is seeking a senior claims professional to advance departmental initiatives, lead audits, and serve as a liaison with internal partners. You will analyze claims data, ensure regulatory compliance, and drive process improvements across multiple systems.

The role requires 10+ years of claims experience, hands-on FINEOS, and strong analytical and communication skills. The position offers a base salary in the posted range, plus incentives, comprehensive benefits, and paid

Qualifications

• High School Diploma or GED.
• Must have hands-on experience with FINEOS.
• 10+ years claims experience in an environment that requires strong analytical and communication skills preferred.
• Claim auditing experience to ensure compliance with state and federal regulations.
• Previous experience in process or system improvement projects and ability to manage multiple projects.
• Ability to manage multiple projects and initiatives simultaneously.
• Strong ability to influence and motivate others, to include across departments, to solution for shared customers.

Responsibilities

• Manage external and internal audits
• Serves as a technical and business process expert for the staff and management of the Claims team.
• Has a high level understanding of the claims data available and can provide analysis to support management reporting and quality control of all processes.
• Ability to conduct data analysis with recommendations to management as it relates to claim processing, metrics and staffing.
• Competent to work at a high level of business complexity and a good understanding of multiple administration systems.
• Ability to troubleshoot the claim transactions within those systems. Work with system BAs to determine work around or solution.
• Participates in process improvement and projects related to areas of expertise with a focus on Continuous Improvement.
• Lead small to medium sized projects that may involve processes, systems and controls.
• Other duties as assigned.

Education

High School Diploma or GED

Bachelor Degree

Tools

FINEOS

Job description

Voya Financial in Minnesota is seeking a senior claims professional to advance departmental initiatives, lead audits, and serve as a liaison with internal partners. You will analyze claims data, ensure regulatory compliance, and drive process improvements across multiple systems.

The role requires 10+ years of claims experience, hands-on FINEOS, and strong analytical and communication skills. The position offers a base salary in the posted range, plus incentives, comprehensive benefits, and paid