Hybrid Senior Claims Strategist - Audit & Process Excellence

Voya Financial, Inc.; Minneapolis (MN); Hybrid; USD 79,000 - 99,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement plan with company 6%

Job summary

Voya Financial, Inc. is seeking a seasoned claims professional to advance departmental initiatives, audits, and data analysis.

You will liaise with internal partners, ensure regulatory compliance, and support complex claim processing with strong analytical skills. The role involves leading projects, assisting IT with requirements and testing, and driving continuous improvement across claims systems and controls.

Qualifications

• High School Diploma or GED required.
• Hands-on FINEOS experience with 10+ years claims experience.
• Auditing experience to ensure regulatory compliance.
• Experience in process or system improvement projects and ability to manage multiple initiatives.
• Ability to influence across departments to deliver for shared customers.

Responsibilities

• Manage external and internal audits.
• Serve as technical and business process expert for Claims staff.
• Analyze claims data to support management reporting.
• Lead small to medium projects involving processes, systems and controls.
• Assist IT with user requirements, UAT, and process improvements.

Skills

FINEOS

Claims analysis

Auditing

Regulatory compliance

Education

High School Diploma or GED

Job description

Voya Financial, Inc. is seeking a seasoned claims professional to advance departmental initiatives, audits, and data analysis.

You will liaise with internal partners, ensure regulatory compliance, and support complex claim processing with strong analytical skills. The role involves leading projects, assisting IT with requirements and testing, and driving continuous improvement across claims systems and controls.