Senior CICS & z/OS Systems Engineer (Remote)

Ensono; Madison (WI); Hybrid; USD 65,000 - 123,000; Full time

Benefits offered by this job

Unlimited Paid Days Off

Three health plan options

401k with company match

Fertility coverage

Paid parental leave

Education Reimbursement

Sabbatical leave

Wellness program

Flexible work schedule

Job summary

Ensono is seeking a Senior Mainframe Systems Programmer – CICS to provide premium support for mainframe clients on z/OS. You will handle CSOs, deliver primary support for CICS TS issues, and participate in 24x7x365 coverage across time zones.

Responsibilities include installing OEM products, preparing partitions for OS upgrades, supporting migrations, and coordinating disaster recovery tasks with DR Services. Strong CICS TS, SMP/E, and OEM-product knowledge is essential.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years of z/OS mainframe experience with hands-on CICS TS and OEM product support.
• Thorough knowledge of CICS TS capabilities and tailoring, and related OEM products.
• Thorough knowledge of IBM SMP/E.
• Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring.
• Excellent communication skills, both written and verbal, and ability to work in a team or independently.

Responsibilities

• Fulfill customer service orders (CSOs) for mainframe z/OS customers relating to CICS TS and OEM products.
• Provide primary support for reported CICS TS problems and related OEM products.
• Provide 24x7x365 support across multiple time zones.
• Follow procedures for installing OEM products in line with Ensono standards.
• Assist in preparing customer partitions for annual OS upgrades via proactive checklists.
• Support customer migrations for CICS TS and related OEM products.
• Assist migration of newly acquired customers to address technical hurdles and meet migration dates.
• Coordinate disaster recovery tasks with Disaster Recovery Services.
• Adhere to ITSM change control procedures and implement vendor product fixes.

Skills

CICS TS

z/OS mainframe

IBM SMP/E

OEM products

Analytical skills

Communication skills

Independent working

Education

Bachelor’s degree

Tools

IBM SMP/E

Job description

Ensono is seeking a Senior Mainframe Systems Programmer – CICS to provide premium support for mainframe clients on z/OS. You will handle CSOs, deliver primary support for CICS TS issues, and participate in 24x7x365 coverage across time zones.

Responsibilities include installing OEM products, preparing partitions for OS upgrades, supporting migrations, and coordinating disaster recovery tasks with DR Services. Strong CICS TS, SMP/E, and OEM-product knowledge is essential.