Remote Senior Mainframe CICS Systems Programmer

Ensono; Salt Lake City (UT); Remote; USD 65,000 - 123,000; Full time

Benefits offered by this job

Unlimited Paid Days Off

Health plan options

401k with company match

Dental, vision, disability, life and A

Education Reimbursement

Sabbatical leave

Wellness program

Flexible work schedule

Job summary

Ensono is seeking a Senior Mainframe Systems Programmer – CICS to provide premium support for mainframe clients on z/OS, focusing on CICS TS and OEM products. The role requires hands-on installation, maintenance, and timely handling of customer service orders, including 24x7 on-call coverage.

You will collaborate with cross-functional teams to prepare partitions for annual OS upgrades, assist migrations, and contribute to disaster recovery exercises.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years experience on the zSeries (mainframe) platform including hands-on experience with CICS TS and OEM product support.
• Thorough working knowledge of CICS TS concepts and tailoring.
• Experience with IBM’s SMP/E.
• Strong analytical and communication skills.

Responsibilities

• Fulfill customer service orders (CSOs) for mainframe z/OS customers related to CICS TS and OEM products.
• Provide primary support for reported problems related to CICS TS and OEM products.
• Provide 24x7x365 support across multiple time zones.
• Follow procedures for installing OEM software products per Ensono standards.
• Prepare customer partitions for annual OS upgrades via a proactive action checklist.
• Support customer migrations related to CICS TS and OEM products.
• Assist project managers with migration of new customers to avoid delays.
• Support disaster recovery plan execution with DR Services.
• Adhere to an efficient resource management schedule and ITSM change control.

Skills

zSeries mainframe

CICS TS

Analytical skills

Communication skills

Education

Bachelor's degree or equivalent

Tools

SMP/E tooling

Job description

Ensono is seeking a Senior Mainframe Systems Programmer – CICS to provide premium support for mainframe clients on z/OS, focusing on CICS TS and OEM products. The role requires hands-on installation, maintenance, and timely handling of customer service orders, including 24x7 on-call coverage.

You will collaborate with cross-functional teams to prepare partitions for annual OS upgrades, assist migrations, and contribute to disaster recovery exercises.