Senior CICS & Mainframe Engineer

Ensono; Phoenix (AZ); Remote; USD 65,000 - 123,000; Full time

Benefits offered by this job

Unlimited Paid Days Off

Health plan options

401k with company match

Fertility coverage

Education Reimbursement

Sabbatical leave

Wellness program

Flexible work schedule

Job summary

Ensono is seeking a Senior Mainframe Systems Programmer specializing in CICS to provide premium support to our mainframe clients in the United States. The role focuses on CICS TS and related OEM products, installation, problem resolution, and proactive maintenance.

You will work across time zones on a 24/7 basis, participate in migrations and DR planning, and collaborate with cross-functional teams to ensure successful transitions and upgrades while aligning with Ensono standards.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years experience on the zSeries (mainframe) platform.
• Hands-on installation and maintenance of CICS TS and OEM products.
• Strong knowledge of CICS TS concepts, configuration and tailoring.
• Experience with IBM SMP/E.
• Excellent communication and ability to work in high-pressure environments.

Responsibilities

• Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS.
• Provide primary support for reported problems related to CICS TS and related OEM software products.
• Provide 24 x 7 x 365 basis support and in multiple time zones.
• Follow procedures for installing OEM software products efficiently and according to Ensono standards.
• Work with other functional towers to prepare customer partitions for annual operating system upgrades using a proactive checklist.
• Provide key support for customer migration services related to CICS TS and OEM products.
• Assist the migration of newly acquired customers to address technical hurdles and meet migration dates.
• Collaborate with Disaster Recovery Services on disaster recovery plans.
• Adhere to a schedule that efficiently manages resources for timely implementations.
• Follow ITSM change control procedures and implement vendor product fixes and upgrades.
• Upgrade, maintain, and enhance applicable z/OS products.

Skills

CICS TS

z/OS mainframe

SMP/E

IBM mainframe knowledge

Analytical skills

Communication skills

Team player

Education

Bachelor’s degree or equivalent

Tools

SMP/E utilities

Job description

Ensono is seeking a Senior Mainframe Systems Programmer specializing in CICS to provide premium support to our mainframe clients in the United States. The role focuses on CICS TS and related OEM products, installation, problem resolution, and proactive maintenance.

You will work across time zones on a 24/7 basis, participate in migrations and DR planning, and collaborate with cross-functional teams to ensure successful transitions and upgrades while aligning with Ensono standards.