Senior Child Welfare QA Consultant

State of North Carolina; Raleigh (NC); Remote; USD 55.000 - 97.000; Vollzeit

Zusammenfassung

The North Carolina Department of Health and Human Services (DHHS) is seeking a Human Services Program Consultant II (S) to review and guide county Children’s Services program administration. You will analyze outcome data, interpret laws and policies, and lead discussions with county teams to identify improvements.

You will also contribute to technical assistance responses and support statewide quality assurance efforts, promoting consistent, high-quality program administration across all 100

Qualifikationen

• Master's degree in a program-related field with four years of experience OR Bachelor's degree with six years of experience OR an equivalent combination of education and experience.

Aufgaben

• Conduct formal reviews of local Children’s Services program administration across all counties to identify strengths and areas needing improvement.
• Review and analyze outcome data such as staffing patterns, caseloads, and case-specific documentation to assess county performance.
• Lead county review discussions by interpreting performance data and communicating findings clearly to county and Division teams.
• Apply current law, rule, and policy during case reviews to ensure accurate and consistent evaluation of county practice.
• Prepare review documentation that informs statewide consultative and training priorities.
• Participate as a team member in responding to technical assistance requests from county child welfare agencies.
• Coordinate with quality assurance and consultation staff to support ongoing statewide review processes.
• Perform additional duties that strengthen program accountability and continuous improvement efforts.
• Maintain current knowledge of statutes, policies, and program requirements relevant to children’s services reviews.

Kenntnisse

Formal reviews

Data analysis

Policy interpretation

Technical assistance

Review summaries

Ausbildung

Master's degree in social services/related field

Bachelor's degree in social services/related field

Jobbeschreibung

The North Carolina Department of Health and Human Services (DHHS) is seeking a Human Services Program Consultant II (S) to review and guide county Children’s Services program administration. You will analyze outcome data, interpret laws and policies, and lead discussions with county teams to identify improvements.

You will also contribute to technical assistance responses and support statewide quality assurance efforts, promoting consistent, high-quality program administration across all 100