Remote CQI Specialist: Adult Services Quality & Compliance

Health & Human Services; North Carolina; Remote; USD 58,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

NCFlex benefits

Vacation leave

Sick leave

Parental leave

Job summary

The Department of Health and Human Services in North Carolina seeks an Adult Services Continuous Quality Improvement Specialist (CQI-S) to lead oversight, training, and support for county DSS programs focusing on Adult Services such as APS and Guardianship.

The role analyzes performance data, coordinates QA activities, and guides counties through corrective actions while partnering with county leadership to improve service delivery. Remote work options are available for this position.

Qualifications

• Experience supervising staff in Adult Services programs (APS/Governmanship/SAIH).
• Experience analyzing county DSS Adult Services performance and applying CQI principles.
• Ability to interpret performance data and produce actionable reports.

Responsibilities

• Monitor county Adult Services programs for compliance with laws and policy.
• Evaluate program performance using data analysis and reviews.
• Provide on-site and remote technical assistance and guidance to county leadership.

Skills

Staff supervision

CQI expertise

Data analysis

Performance dashboards

Education

Master's degree in a related field

Bachelor's degree in a related field

Tools

NC OAASIS

Dashboards

Job description

The Department of Health and Human Services in North Carolina seeks an Adult Services Continuous Quality Improvement Specialist (CQI-S) to lead oversight, training, and support for county DSS programs focusing on Adult Services such as APS and Guardianship.

The role analyzes performance data, coordinates QA activities, and guides counties through corrective actions while partnering with county leadership to improve service delivery. Remote work options are available for this position.