Remote Child Welfare Quality Assurance Consultant II

State of North Carolina; Oregon; Hybrid; USD 55.000 - 97.000; Vollzeit

Zusammenfassung

State of North Carolina DHHS Division of Social Services seeks a Human Services Program Consultant II (S) to review county Children’s Services program administration and guide statewide QA efforts. You will analyze outcome data, staffing patterns, caseload trends, and case specifics to inform targeted support.

The role applies current law and policy during evaluations and prepares documentation to drive statewide improvements. Remote work option available.

Qualifikationen

• Experience conducting formal county reviews of child welfare programs and evaluating documentation.
• Intermediate proficiency in data analysis to interpret outcomes, staffing, caseload trends, and case-specific info.
• Apply current law, rule, and policy during case reviews to assess compliance.
• Provide evidence-based guidance through structured responses to inquiries and technical assistance.
• Produce clear review summaries to support statewide QA and improvement efforts.

Aufgaben

• Conduct formal reviews of county Children’s Services program administration across counties.
• Review and analyze outcome data to assess county performance.
• Lead county review discussions interpreting performance data and findings.
• Apply law, rule, and policy during case reviews for consistent evaluations.
• Prepare review documentation to inform statewide consultative priorities.
• Respond to technical assistance requests from county child welfare agencies.
• Coordinate with QA and consultation staff to support statewide processes.
• Assist in ongoing statewide review processes and accountability efforts.
• Maintain knowledge of statutes and program requirements for children’s services reviews.

Kenntnisse

County reviews

Data analysis

Policy interpretation

Technical guidance

Quality assurance

Ausbildung

Master's degree in a program-specific discipline

Bachelor's degree in related discipline

Jobbeschreibung

State of North Carolina DHHS Division of Social Services seeks a Human Services Program Consultant II (S) to review county Children’s Services program administration and guide statewide QA efforts. You will analyze outcome data, staffing patterns, caseload trends, and case specifics to inform targeted support.

The role applies current law and policy during evaluations and prepares documentation to drive statewide improvements. Remote work option available.