Senior Child Support Investigator – Public Service Impact

State of Montana; Missoula (MT); On-site; USD 43,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Partial telework

Job summary

The State of Montana Department of Public Health and Human Services in Missoula is seeking a Child Support Investigator 2 to manage a large caseload and pursue financial and medical support for children, following state policies. The role emphasizes investigative work, decision making, and collaboration with families.

Applicants must submit a complete state application with required documents via www.statecareers.mt.gov.

Qualifications

• Knowledge of investigative principles, due process, administrative and judicial process.
• Knowledge of general collections principles and social service programs.
• Ability to analyze information, make decisions and solve problems.
• Bachelor’s degree in criminal justice, business administration, public administration, social work, psychology, or related field.
• Three years job related experience, child support, general investigative or relevant collections experience.
• Other combinations of directly related education and experience may be considered on a case-by-case basis.

Responsibilities

• Maintain a complex caseload (up to 500 cases) and provide state administered child support services.
• Investigate cases and apply knowledge of collections principles.
• Communicate with clients and enforce parental obligations.

Skills

Investigative principles

Due process knowledge

Analytical thinking

Decision making

Caseload management

Education

Bachelor’s degree in criminal justice, business administration, public administration, social work, psychology, or related field

Job description

The State of Montana Department of Public Health and Human Services in Missoula is seeking a Child Support Investigator 2 to manage a large caseload and pursue financial and medical support for children, following state policies. The role emphasizes investigative work, decision making, and collaboration with families.

Applicants must submit a complete state application with required documents via www.statecareers.mt.gov.