Eligibility Services Supervisor - Public Assistance

Taleo

Missoula (MT)

On-site

USD 65,000 - 75,000

Full time

2 days ago

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Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Telework Eligible

Job summary

Montana Department of Public Health and Human Services in Missoula is seeking a Client Service Supervisor to lead staff who determine eligibility for TANF, SNAP, and health coverage programs. You will supervise and train team members, ensuring accurate and timely determinations for applicants.

The role requires handling complex cases, coordinating with partners, and upholding public service values. A background check and reference checks will be completed, with a comprehensive state benefits

Qualifications

Knowledge of social problems, cultural and human behavior, and eligibility requirements.
General knowledge of personnel management and supervision.
Ability to work with individuals from diverse backgrounds and cultures.
Ability to foster collaboration and provide effective training to staff.
Ability to analyze information and evaluate results to resolve problems.
Excellent interpersonal skills to develop and maintain cooperative relationships.
Ability to stay positive and function under strict deadlines and high stress.

Responsibilities

Supervises and trains staff who determine eligibility for TANF, SNAP, health coverage programs.
Ensures eligibility programs are administered accurately and timely.
Directly supervises 1–10 employees depending on workload.
Collaborates with tribal governments and other partners when appropriate.