Social Service Technician

Water Resources Office; Missoula (MT); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Telework eligibility (partial)

Job summary

The Montana Department of Public Health & Human Services in Missoula is seeking a dedicated social services worker to support Child Protection Specialists in delivering trauma-informed services to children and families.

You will help with reports, scheduling, supervising and documenting visitations, and ensuring compliance with safety and permanency requirements. Strong communication and confidentiality are essential, as is the ability to work in challenging settings.

Qualifications

• High school diploma or equivalent.
• Two years of social services work experience with children and families.
• Knowledge of child development.
• Knowledge of parenting skills.
• Ability to communicate orally and in writing.
• Ability to maintain confidentiality.
• Ability to operate a personal computer and basic office software.
• Experience with tribal government entities preferred.

Responsibilities

• Provide oral and written reports to the Child Protection Specialists regarding contacts with children and families.
• Schedule and coordinate appointments and meetings.
• Supervise and document parent/child interactions during visitations.
• Assist in meeting documentation requirements to ensure compliance with safety, permanency, and well-being policies.

Skills

Child development knowledge

Parenting skills

Relationship building

Situational awareness

Communication skills (oral & written)

Confidentiality

Computer/office software proficiency

Education

High school diploma or equivalent

Job description

Position Title:

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov.

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.

This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment. Responsibilities of this position include: 1) Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

Knowledge of child development.

Knowledge of parenting skills.

Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children.

Ability to be aware of others' reactions and understand why they react as they do.

Ability to communicate both orally and in writing.

Ability to maintain confidentiality.

Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs.

High school diploma or equivalent.

Two years of social services work experience, or other directly-related work experience working with children and families in difficult and sometimes volatile situations.

Other combinations of related education and work experience may be considered on a case‑by‑case basis.

Experience working with triable government entities and/or other organizations of native peoples is highly preferred.

Additional Information

This position may be eligible for partial teleworkwithin the state of Montana.Specific conditions will be provided by the supervisor and must adhere to state policy.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $

23.05 - 23.05 Hourly

Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)

Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1 Employee Status : Regular Schedule : Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 25 % of the Time

Primary Location

Missoula Agency : Department of Public Health & Human Services Union : Montana Federation of Public Employees

Posting Date

Oct 19, 2026, 9:53:14 PM

Closing Date (based on your computer's timezone) : Ongoing

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.