Senior Change Management & Ops Communications Lead (Remote)

CVS Health Corporation; Northern (KY); Hybrid; USD 83,000 - 183,000; Full time

Job summary

Oak Street Health, part of CVS Health, seeks a Sr. Manager to lead Change Management & Operational Communications, partnering with PMO and cross-functional teams to advance operating model and strategic initiatives.

You will own unified messaging, translate clinical workflows into clear communications, and design high-impact learning assets. This role requires healthcare experience, strong writing, and stakeholder collaboration.

Qualifications

• 6+ years of progressive project management in healthcare.
• Strong writing and editing skills for clear communications.
• Experience creating training collateral and multimedia assets.
• Ability to work with senior operational leaders and clinicians.

Responsibilities

• Govern Change Management Operating Model governance and alignment with initiatives.
• Own unified messaging and translate workflows into clear communications and training.
• Design and deliver high-impact learning assets and job aids.
• Define metrics, monitor adoption, and plan sustainment activities.

Skills

Operational Proficiency

Strategic Communication

Technical Writing

Instructional Design

Project Management

Stakeholder Collaboration

Tools

Epic

Job description

Oak Street Health, part of CVS Health, seeks a Sr. Manager to lead Change Management & Operational Communications, partnering with PMO and cross-functional teams to advance operating model and strategic initiatives.

You will own unified messaging, translate clinical workflows into clear communications, and design high-impact learning assets. This role requires healthcare experience, strong writing, and stakeholder collaboration.