Senior Change Management & Ops Communications Lead
CVS Health Corporation
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Benefits offered by this job
Job summary
Oak Street Health, part of CVS Health, is seeking a Sr. Manager, Change Management & Operational Communications. You will lead change management governance, craft concise communications, and design impactful training materials for frontline teams across centers.
This role partners with the PMO and cross-functional leaders to sustain initiative success. Key responsibilities include standardizing messaging, translating workflows into actionable content, and measuring rollout adoption while
Qualifications
- Deep understanding of Health Care workflows, organizational goals, and how to navigate clinical operations.
- Exceptional writing and editing skills, translating complex processes into clear, role-specific messaging.
- Experience creating training collateral and multimedia learning assets.
Responsibilities
- Govern the Change Management Operating Model and Governance for strategic initiatives.
- Develop and standardize field-facing communications and training across roles.
- Lead PMO consultations, stakeholder engagement, and training pathways, ensuring plan adherence.
Skills
Tools
Job description
Oak Street Health, part of CVS Health, is seeking a Sr. Manager, Change Management & Operational Communications. You will lead change management governance, craft concise communications, and design impactful training materials for frontline teams across centers.
This role partners with the PMO and cross-functional leaders to sustain initiative success. Key responsibilities include standardizing messaging, translating workflows into actionable content, and measuring rollout adoption while
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