Senior Change & Communications Lead - Hybrid Transformation

Charles Schwab; Southlake (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off, volunteering, sabbatial

Parental leave and family building

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Charles Schwab invites applications for a Senior Manager, Change and Communications Lead within the BOET OCIO team. This role focuses on turning complex transformation activities into clear, coordinated experiences that help leaders and employees understand, navigate, and adopt change.

You will connect change management, communications, training, and leadership engagement across multiple workstreams to drive meaningful outcomes.

Qualifications

• Demonstrated experience leading or supporting complex change management, communications, training, or transformation initiatives
• Strong Communication and Written Communication skills, with demonstrated ability to create clear content for executives and broad employee audiences
• Strong Problem Solving and Decision Making skills, with the ability to translate complex changes into actionable insights and practical content
• Demonstrated Stakeholder Management and Cross-Functional Collaboration across business and technology teams
• Strong Organization and Attention to Detail, with demonstrated ability to coordinate multiple workstreams and competing priorities
• Demonstrated Adaptability in responding to changing priorities, emerging risks, and delivery needs

Responsibilities

• Connect change, communications, training, and leadership engagement across multiple workstreams.
• Translate complex inputs into actionable plans, executive-ready communications, and practical learning content.
• Strengthen readiness, surface dependencies and risks, and help teams make informed decisions.

Skills

Change management

Executive communication

Stakeholder management

Cross-functional collaboration

Problem solving

Attention to detail

Organization

Adaptability

Job description

Charles Schwab invites applications for a Senior Manager, Change and Communications Lead within the BOET OCIO team. This role focuses on turning complex transformation activities into clear, coordinated experiences that help leaders and employees understand, navigate, and adopt change.

You will connect change management, communications, training, and leadership engagement across multiple workstreams to drive meaningful outcomes.