Program Aide, Roundtable Senior Center

Riseboro Community Partnership; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

RiseBoro Community Partnership in New York is seeking a welcoming receptionist to manage the front desk, greet members, answer calls, and coordinate with staff.

The role includes data entry, assisting with meal contributions, mail handling, and maintaining logs while supporting a diverse community and upholding RiseBoro's mission.

Qualifications

• High School diploma or equivalent; 1 year in a senior center or customer service is preferred.

Responsibilities

• Greet members and visitors and notify staff as needed.

Skills

Team player

Detail oriented

Good communication skills

Ability to work independently

Commitment to organization's mission

Cultural sensitivity

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Database maintenance

Job description

Schedule: Monday through Friday 11am-7pmESSENTIAL DUTIES AND RESPONSIBILITIESEnsure a professional and welcoming atmosphere in reception areaGreet all members and visitors and notify appropriate staff of visitor as neededAnswer incoming phone calls and direct calls to appropriate personnelAssist in collecting daily meal contributions from members and guestsKeep daily log for members and visitorsEnter participant data into funding source databaseReceive and sort packages and other correspondenceOther related duties as required by the DirectorCOMPETENCIESSome knowledge of and a genuine concern for the physical, mental and emotional needs of older personsProficient with Microsoft Office Suite required, with ability to learn data base maintenanceTeam playerDetail orientedGood communication skillsAbility to work independentlyCommitment to organizations mission, vision and valuesAbility to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communitiesHave a commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)EDUCATION EXPERIENCEHigh School graduate or equivalent and 1 year experience in a community senior center or customer service related experienceIt is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.