Program Aide, Roundtable Senior Center (53458)

Riseboro Community Partnership; New York (NY); On-site; USD 21,593 - 30,754; Full time

Job summary

RiseBoro Community Partnership in Brooklyn, NY is seeking a full-time receptionist for the 11am–7pm day shift. You will greet members, answer calls, collect daily meal contributions, and maintain a welcoming front desk.

Candidates should have a high school diploma, at least one year's experience in a community setting or customer service, and proficiency with Microsoft Office. Strong communication and independent work skills are essential.

Qualifications

• High School graduate or equivalent and 1 year experience in a community senior center or customer service related experience.
• Proficient with Microsoft Office Suite and ability to learn database maintenance.
• Strong communication skills and teamwork.
• Commitment to serving older adults and diverse communities.

Responsibilities

• Ensure a professional and welcoming atmosphere in reception area.
• Greet all members and visitors and notify appropriate staff of visitor as needed.
• Answer incoming phone calls and direct calls to appropriate personnel.
• Assist in collecting daily meal contributions from members and guests.
• Keep daily log for members and visitors.
• Enter participant data into funding source database.
• Receive and sort packages and other correspondence.
• Other related duties as required by the Director.

Skills

Microsoft Office

Customer service

Team player

Detail oriented

Independent worker

Communication skills

Education

High School diploma

1 year experience in community senior center or customer service

Tools

Database maintenance

Job description

Job DetailsJob Location: 1175 GATES AVENUE - BROOKLYN, NY 11221Position Type: Full TimeEducation Level: High SchoolSalary Range: $19.00 - $19.00 HourlyTravel Percentage: NoneJob Shift: Day ShiftJob Category: Nonprofit - Social ServicesSchedule:Monday through Friday 11am-7pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure a professional and welcoming atmosphere in reception area
• Greet all members and visitors and notify appropriate staff of visitor as needed
• Answer incoming phone calls and direct calls to appropriate personnel
• Assist in collecting daily meal contributions from members and guests
• Keep daily log for members and visitors
• Enter participant data into funding source database
• Receive and sort packages and other correspondence
• Other related duties as required by the Director

COMPETENCIES

• Some knowledge of and a genuine concern for the physical, mental and emotional needs of older persons
• Proficient with Microsoft Office Suite required, with ability to learn data base maintenance
• Team player
• Detail oriented
• Good communication skills
• Ability to work independently
• Commitment to organizations mission, vision and values
• Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
• Have a commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)

EDUCATION EXPERIENCE

• High School graduate or equivalent and 1 year experience in a community senior center or customer service related experience

Equal Employment Opportunity (EEO)/Affirmative Action Policy

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.