Senior Catering Manager: Events, Sales & Ops Leader

Compass Group USA; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Flik Hospitality in the United States seeks a Catering Manager to oversee sales, planning, coordination, and execution of catering events, delivering hospitality excellence from inquiry to invoicing.

Work closely with culinary, operations, and service teams to lead daily catering operations, develop client relationships, manage logistics, and supervise associates in a fast-paced environment.

Qualifications

• Associate's degree or equivalent hospitality experience.
• Two or more years of catering, hospitality, event management, or food service leadership experience.
• Experience supervising hourly associates in a high-volume catering or hospitality environment.
• Strong knowledge of catering operations, event planning, food service, and customer service.
• Experience with web-based catering or event management systems and Microsoft Office applications.
• Excellent written and verbal communication skills, including the ability to prepare professional client correspondence.
• Financial acumen with experience managing budgets, labor, and event costs.
• Passion for hospitality, sustainability, and delivering exceptional guest experiences.
• Ability to work independently, prioritize multiple projects, and make sound decisions with minimal supervision.

Responsibilities

• Lead the planning, coordination, and execution of catering events from inquiry through final invoicing.
• Manage daily catering operations, including scheduling, staffing, event logistics, delivery, setup, service, and breakdown.
• Supervise, coach, train, and develop catering associates, delivery personnel, and culinary team members.
• Partner with culinary leadership to develop menus and ensure exceptional food quality and presentation.
• Build and maintain strong client relationships while providing responsive, professional customer service throughout the planning process.
• Coordinate event orders, menu updates, client profiles, and scheduling using web-based catering and ordering systems.
• Monitor labor, food costs, and event expenses while supporting departmental financial goals.
• Support marketing initiatives and identify opportunities to grow catering sales and client engagement.
• Ensure compliance with company policies, food safety, sanitation, and workplace safety standards.

Skills

Event planning

Customer service

Budget management

Leadership

Communication skills

Microsoft Office

Self-motivation

Education

Associate's degree

Tools

Web-based catering systems

Microsoft Office

Job description

Flik Hospitality in the United States seeks a Catering Manager to oversee sales, planning, coordination, and execution of catering events, delivering hospitality excellence from inquiry to invoicing.

Work closely with culinary, operations, and service teams to lead daily catering operations, develop client relationships, manage logistics, and supervise associates in a fast-paced environment.